Privacy Policy

Last updated: April 15, 2026

1. Introduction

We, Specialist Tutor, are committed to protecting and respecting your privacy. This policy explains how we collect, store, and use the personal information you provide to us when you use our website or engage our tutoring services.

2. Data We Collect

We collect different types of information depending on how you interact with us:

  • Website Usage: Information collected through cookies (IP addresses, pages visited).

  • Enquiry Information: When you contact us, we collect your name, email address, and phone number.

  • Student Information: To provide our services, we process:

    • Student’s full name, date of birth, and school year.

    • Information regarding learning needs (e.g., Dyslexia/SEN status).

    • Educational progress notes, assessment results, and homework records.

3. How We Use Your Information

We use your data for the following purposes:

  • To provide tutoring services: This includes lesson planning, progress tracking, and communicating with parents/guardians.

  • Administration: Managing bookings, invoices, and payments.

  • Legal Obligations: To comply with safeguarding requirements and tax/accounting regulations.

4. Legal Basis for Processing

Under the UK GDPR, we process your information based on:

  • Contract: Processing is necessary to provide the tutoring service you have requested.

  • Legal Obligation: Processing is required for tax and safeguarding compliance.

  • Explicit Consent: We obtain your explicit consent before processing sensitive information regarding a student’s learning difficulties or health needs.

5. Data Retention

We will keep your personal data only for as long as necessary:

  • General enquiries: Deleted after 12 months if no service is booked.

  • Tutoring records: Held for 7 years after the final lesson to comply with HMRC requirements and safeguarding best practices.

  • Student progress data: Held for the duration of the tutoring relationship and deleted 1 year after services end.

6. Data Sharing

We do not sell your personal data. We only share information if:

  • Legal Requirement: We are legally obligated to share information with authorities (e.g., in a safeguarding or child protection emergency).

  • Service Providers: We may use secure platforms for invoicing or video conferencing. We ensure these providers are GDPR compliant.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access: Request a copy of the personal data we hold about you/your child.

  • Correction: Request that we update any inaccurate information.

  • Erasure: Request that we delete your data (where we are not legally required to keep it).

  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

8. Contact Us

If you have any questions about this policy or want to exercise your rights, please contact:

  • Data Controller: Louise Birchall

  • Email: info@specialisttutor.co.uk

  • Phone: 07849 085 680